Do I need to prepare for my appointment?

Prior to your appointment there are a couple of things to bear in mind

FIRSTLY BE EXCITED - this is a time to celebrate your investment in you.

Secondly - do not drink alcohol for the 24 hour period prior to any treatment with Iris Medical Aesthetics please.

Next - For two days before avoid any skin topical products such as Tretinoin Retinol, Retinoids, Glycolic Acid, or any “anti-aging” product. Also avoid waxing, bleaching, tweezing, or using hair removal cream on the area to be treated 48 hours prior.

What can I expect during the appointment?

You will be placed at ease in Sian’s professional hands.

Most of the appointment time is used to collaborate and formulate your individualised plan.

**Reminder - follow up visits may be required in order to achieve your desired outcome. This is for the best most natural results to be achieved.

All safety precautions will be taken in preparation of your treatment.

Now the fun begins, as you relax in the Iris Clinic and allow the process of confidence boosting to begin.

Questions are welcomed at any time throughout AND are never ‘silly’. Rest assured, if you’ve thought it then someone else has asked it!

Who performs the treatments?

All treatments are carried out by Sian a registered medical professional with over 6 years of clinical experience in aesthetic medicine, ensuring safety, precision, and outstanding results

How long do treatments take?

Most treatments are completed within 30 to 60 minutes, depending on the service. You'll be advised on exact timings during your consultation.

How far in advance should I book?

Appointments tend to fill quickly, so we recommend booking at least 1–2 weeks in advance, especially for popular treatments.

Where are you located?

We’re proudly based on the High Street in Cheltenham, UK, offering a discreet, welcoming space for aesthetic care

Will my results look natural?

Absolutely. Our approach is subtle, bespoke, and enhancement-focused. The goal is always to elevate your natural features—not alter them.

Are treatments painful?

Most clients find procedures quick and tolerable, with minimal discomfort. We use gentle techniques and numbing agents if needed.

Is medical supervision important in aesthetics?

Yes—medical oversight is essential. It ensures safe practice, ethical procedures, and optimal results. Every treatment at Iris is clinically guided and medically reviewed.

What is your cancellation policy?

We know that life happens and things change.

With this in mind we are happy to reschedule/cancel your scheduled appointment free of charge; within a 48 hour notice period.

After 48 hours a 50% Cancellation fee is applicable to all